Billing Terms and Conditions

Last updated: July 22, 2026

These Billing Terms and Conditions explain the payment and billing terms that apply to purchases made through Navanora.

Accepted Payment Methods

Navanora accepts the following payment methods:

  • Shop Pay
  • Apple Pay
  • Google Pay
  • PayPal Wallet
  • Visa
  • Mastercard
  • American Express
  • Diners Club
  • Discover

Available payment methods are presented during checkout. Customers should select one of the payment options displayed at the time of purchase.

Transaction Currency

All purchases through Navanora are processed in United States dollars (USD).

Product prices, order totals, and refunds are stated and processed in USD.

Billing Information

Customers are responsible for providing complete and accurate billing, contact, and payment information during checkout.

Before submitting an order, customers should verify that their:

  • Name and billing details are accurate
  • Email address is correct
  • Payment information is current
  • Order total is correct

The email address entered during checkout is used for order-related communications, including order and shipment information.

Payment Processing

Payment information must be submitted through the payment options available on Navanora’s checkout page.

The available payment method may require authorization through the relevant card issuer, bank, digital wallet, or payment provider.

Navanora does not claim any payment method that is not displayed and available during checkout.

Order Pricing

Customers should review the product price, shipping cost, and complete order total before submitting payment.

Navanora processes transactions in USD and provides free standard shipping within the United States.

Shipping Overview

Orders are shipped within the United States under the following standard shipping terms:

  • Order cut-off time: 2:00 PM (GMT-8), Monday–Friday
  • Handling time: 3–4 business days
  • Transit time: 7–11 business days
  • Estimated delivery time: 10–15 business days
  • Standard shipping cost: Free
  • Business days: Monday–Friday

After an order has shipped, tracking information is sent by email with a tracking link.

Please review the full Shipping Policy for complete processing, shipping, and tracking information.

Returns, Exchanges, and Refunds Overview

Customers may request an eligible return or exchange within 30 days of delivery.

Approved returns and exchanges include a free prepaid downloadable return shipping label provided by Navanora. Customers must receive approval and return instructions before sending a product back.

After a returned product is received:

  • It is inspected within 1–3 business days.
  • An approved refund is processed within 10 business days after inspection and approval.
  • The refund is issued to the original payment method.
  • No restocking fee applies to eligible returns or exchanges.

Please review the full Return and Refund Policy for eligibility conditions and complete return instructions.

Privacy Information

Information about how personal and order information is collected, used, and handled is provided in Navanora’s Privacy Policy.

Customers should review the Privacy Policy before submitting an order or providing personal information through the website.

Contact Us

For questions about billing, payment methods, order totals, refunds, or these terms, contact Navanora using the information below.

Store Name: Navanora

Address:
28900 SW Villebois Dr
Wilsonville, OR 97070
United States

Contact Email: info@navanora.com

Customer Support Hours: Monday–Friday, 9:00 AM–6:00 PM (GMT-8)

Expected Response Time: Within 24 business hours