Shipping policy
Last updated: July 22, 2026
This Shipping Policy explains the processing, shipping, and estimated delivery terms for orders placed with Navanora and shipped within the United States.
Shipping Region
Navanora currently ships orders within the United States.
Transaction Currency
All orders are processed in United States dollars (USD).
Business Days
Navanora’s business days are Monday–Friday.
Handling, transit, and estimated delivery periods stated in this policy are measured in business days.
Order Cut-Off Time
The order cut-off time is 2:00 PM (GMT-8), Monday–Friday.
Orders placed after 2:00 PM (GMT-8) will enter the handling process on the next business day.
The order cut-off time does not mean that an order will ship on the same day. All orders remain subject to the handling time stated below.
Order Handling Time
Orders require 3–4 business days to be prepared for shipment.
Handling takes place during Navanora’s business days of Monday–Friday.
Once an order has shipped, the customer will receive a shipment-confirmation email containing tracking information.
Transit Time
After shipment, the estimated carrier transit time is 7–11 business days.
Transit time begins after the order has completed the handling process and has been transferred for delivery.
Estimated Delivery Time
The total estimated delivery time is 10–15 business days, consisting of:
- Handling time: 3–4 business days
- Transit time: 7–11 business days
The estimated delivery period begins when the order enters processing under the order cut-off terms described above.
Shipping Cost
Navanora provides free standard shipping for orders shipped within the United States.
There is no standard shipping charge for eligible United States orders.
Order Tracking
After an order has shipped, Navanora will send an email containing a tracking link.
Tracking information may take time to display updates after the shipment-confirmation email is sent.
Customers should confirm that the email address entered at checkout is accurate so they can receive order and tracking communications.
Delayed or Missing Tracking Updates
If a tracking link has not yet updated, customers should review the tracking information again after the carrier has had time to register the shipment.
For further assistance, contact info@navanora.com and include the order number and the email address used to place the order.
Address Accuracy
Customers are responsible for entering a complete and accurate shipping address during checkout.
Customers who notice an address error should contact info@navanora.com as soon as possible. Address-change requests cannot be guaranteed after an order has shipped.
Contact Us
For questions about processing, shipping, delivery, or tracking, contact Navanora using the details below.
Store Name: Navanora
Address:
28900 SW Villebois Dr
Wilsonville, OR 97070
United States
Contact Email: info@navanora.com
Customer Support Hours: Monday–Friday, 9:00 AM–6:00 PM (GMT-8)
Expected Response Time: Within 24 business hours